In 2025, a sudden interruption to parcel service from Estonia to the United States created a serious logistics challenge for Decords. This historical case explains the response and does not describe current shipping conditions.
The interruption
On August 19, our postal partner announced that parcel acceptance to the United States would stop the next day. A public holiday in Estonia reduced the available reaction time.
The level of exposure
Approximately 60 percent of company shipments were headed to the United States. The possible interruption was estimated at several weeks or several months while orders continued to arrive.
The first response
Urgent qualifying parcels moved to a private international courier costing roughly two to three times more than the previous method. About 70 parcels around the cutoff were returned for reprocessing.
Operational tracking
Every parcel needed a distinct status: waiting, returned, rerouted or dispatched. Without this control, an order could be delayed twice or sent through the wrong service.
Recovery
After nearly two months, postal shipping reopened for business clients with a changed price structure. The interruption also led us to review backup routes and marketplace pricing.
The lesson
An export business needs more than one viable route, scenario-based delivery costing and prepared customer communication. Current delivery information must always come from the latest checkout and policy pages.
Frequently asked questions
Does this article describe current delivery times?
No. It is a historical business case from 2025.
Was one carrier the only risk?
The larger risk was dependence on a single route and limited reaction time.
